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Digital Project Manager

Note: This position will start contract, with the goal of vetting/training and eventually hiring the right candidate on full-time.

About Us

We ditched the conventional agency culture of yawn PowerPoints and hip millennial offices with a foosball table to come up with a better way to produce better than just “good enough” results. The EmberTribe team is made up of folks across spectrums of experiences, backgrounds, strengths, and creative bents brought together by a common goal: get measurable results. 

About the Opportunity

EmberTribe is looking for a Digital Project Manager to join our fully-remote team. You will be responsible for the day-to-day management and operation of client engagements including but not limited to Paid Social, Paid Search, Email & SMS, Photo & Video, and CRO campaigns.

About the Role

As a Project Manager, you will:
  • Onboard new clients, execute ongoing client reporting, and act as the primary point of contact for clients.
  • Scope project requirements and timelines, and ensure those requirements are met by our delivery teams.
  • Develop support documentation including walkthroughs and video guides for clients.
  • Communicate with the internal team, ensuring all members understand and execute on delegated tasks and meet quality standards.
  • Proactively identify potential project risks and act to resolve issues.
Our Project Managers are successful by ensuring our team delivers projects’ digital lifecycle within quality and time requirements.

Requirements

  • Experience in a project management, customer success, or coordinator role.
  • Process-oriented thinking and excellent time management skills.
  • Effective collaboration skills, deployed cross-functionally both internally and externally.
  • Calm under pressure, able to adapt plans to new circumstances with little warning. Unafraid of change.

Preferred Qualifications

  • Agency or Marketing Industry experience.
  • Prior remote work experience.
  • Strong organizational skills.
  • Managed client relationships involving key stakeholders (Founders, C-suite executives, etc).

Tools to be Familiar With

  • Project Management (ex: Asana, Trello, ClickUp, Airtable)
  • Ad Platforms (ex: Google Ads, Facebook Business Manager, Pinterest Ads)
  • Productivity (ex: Office 365, Google Suite, Slack, LastPass, 1Password)

Benefits

  • A base salary in the range of $40-70k depending on experience.
  • Monthly performance-based commissions.
  • Company-paid health insurance for you, and access for your dependents.
  • 401(k) with company matching.
  • Unlimited Paid Time Off.
  • Flexible work scheduling.
  • Fully remote work arrangements (our entire team is distributed).
  • Tech reimbursement.

Equal-Opportunity Employer

EmberTribe is an equal opportunity employer and expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information or veteran status.
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